Privacy policy

TNK Factory Corp. (hereinafter the “Company”) values the personal information of users very much.
The company collects, uses, and provides personal information based on the consent of users 14 years of age or older, and actively guarantees the user's right (the right to self-determination of personal information), and the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」 , we comply with personal information-related laws including the 「Personal Information Protection Act」.
Please note that users under the age of 14 are restricted from using the company's services.

This Privacy Policy has been prepared to inform you of the company's policy to safely protect users' personal information, and you can check it at any time in the 'Privacy Policy' at the bottom of the site you are using.

Article 1 (Purpose of processing personal information)

This Website (‘www.tnkfactory.com’, hereinafter 'homepage') processes personal information for the following purposes. The personal information being processed will not be used for any purpose other than the following, and if the purpose of use is changed, necessary measures such as obtaining separate consent in accordance with Article 18 of the 「Personal Information Protection Act」 will be implemented.

• ① Website membership registration and management

  Personal information is processed for the purpose of confirming the intention to sign up for membership, identification and authentication of the person in accordance with the provision of membership service, prevention of illegal use of the service, confirmation of consent of the legal representative when processing personal information of children under the age of 14, various notices and notices, and handling of grievances do.

• ② Provision of goods or services

  Personal information is processed for the purpose of providing services, providing advertising services of the company, and verifying identity.

• ③ Utilization for marketing and advertising

  Personal information is processed for the purpose of developing new services (products) and providing customized services, providing services and posting advertisements according to demographic characteristics, checking the validity of services, identifying access frequency, or statistics on member service use.

Article 2 Personal information processing items and retention period

• ① In principle, personal information refers to information about a living individual. However, in the case of information about corporations and organizations as well as information about individuals, it may be processed as personal information depending on individual circumstances.
• ② The company processes and retains personal information within the personal information retention period according to laws and regulations or within the personal information retention period agreed upon when collecting personal information from users.

  categories		Processing items	Retention and use period
  Personal Membership	Sign up (essential)	name, email	Until withdrawal
  	Sign up (optional)	mobile phone number	Until withdrawal
  	Service use (Billing)	Name, phone number, email address, resident registration number, account number, log-in record	Until withdrawal or until the retention period of statutory obligations
  Sign up (optional)	mobile phone number	Until withdrawal
  Corporate Member	Sign up (essential)	Company name, name, email	Until withdrawal
  	Service use (Billing)	Company name, name in charge, phone number in charge, email address in charge, representative name, business number, account number, login record	Until withdrawal or until the retention period of statutory obligations

• ③ The personal information items and period that the company preserves in accordance with the internal service operation purpose and related laws and regulations are as follows.
  • 1. Reasons for information retention according to company internal policy
    • record of illegal use
    • Reason for Retention: Prevention of Misuse
    • Retention period: 1 year
  • 2. Reasons for information retention according to related laws
    • If it is necessary to preserve it in accordance with the relevant laws and regulations, the company keeps the member information for a certain period of time as stipulated by the relevant laws and regulations. In this case, the company uses the stored information only for the purpose of storage, and the retention period is as follows.
    • a. Personal information related to service use (login records)
      • Preservation Basis: Communications Secret Protection Act
      • Retention period: 3 months
    • b. Records on display/advertisement
      • Preservation Basis: Act on Consumer Protection in Electronic Commerce, Etc.
      • Retention period: 6 months
    • c. Records on contract or subscription withdrawal, etc.
      • Preservation Basis: Act on Consumer Protection in Electronic Commerce, Etc.
      • Retention period: 5 years
    • d. Records on payment and supply of goods, etc.
      • Preservation Basis: Act on Consumer Protection in Electronic Commerce, Etc.
      • Retention period: 5 years
    • e. Records on handling consumer complaints or disputes
      • Preservation Basis: Act on Consumer Protection in Electronic Commerce, Etc.
      • Retention period: 3 years
    • f. Records on personal location information
      • Preservation Basis: Act on the Protection and Use of Location Information
      • Retention period: 6 months
    • g. Records on electronic financial transactions
      • Preservation Basis: Electronic Financial Transactions Act
      • Retention period: 5 years

Article 3 Destruction of personal information

In principle, the company destroys the information immediately after the purpose of collection and use of personal information is achieved. The destruction procedure and method are as follows.

• ① Destruction procedure
  • 1. As a user of the website, while receiving the services provided by the company, the company continuously retains and uses the member's personal information to provide the company's services to the members
  • 2. If a member requests cancellation of membership or loses membership, information that can identify an individual member is immediately deleted, leaving only the minimum information for statistical management related to cancellation among personal information, and cannot be reproduced or used for any reason or method. It will be treated as such.
  • 3. Even when the purpose of collecting or receiving personal information is achieved, the company immediately destroys the member's personal information.
  • 4. Even if the purpose of collection or receipt has been achieved, we may retain your personal information only when it is necessary to preserve it in accordance with the provisions of the Commercial Act and other laws. In this case, the personal information is managed only for the purpose of storage.
• ② How to destroy
  • 1. Personal information printed on paper is shredded with a shredder or destroyed through incineration.
  • 2. Personal information stored in electronic file format is deleted using a technical method that cannot reproduce the record.

Article 4 Provision of personal information to third parties

• ① In principle, the company does not provide users' personal information to external parties. However, exceptions are made in the following cases.
  • 1. If the user consents in advance
  • 2. In accordance with the provisions of laws and regulations, or when there is a request from an investigation agency in accordance with the procedures and methods stipulated in laws and regulations for the purpose of investigation

Article 5 Entrustment of personal information processing

• ① The company entrusts the following personal information processing tasks to an external professional company for smooth service implementation.

consignee	Consignment work
Gabia inc.	Infrastructure management for service delivery and analytics E-mail and text service transmission system operation

• ② The company regulates the necessary matters so that personal information can be safely managed in the contract for consignment of personal information processing, and supervises whether the trustee handles personal information safely.
• ③ If the contents of the consignment work or the trustee is changed, we will disclose it through this personal information processing policy without delay.

Article 6 Separate storage of personal information of long-term non-use members

• ① The “Company” separates and stores the personal information of dormant members in a separate storage device that cannot be accessed in accordance with related laws.
  • 1. 시행일자 : August 03, 2021
  • 2. Dormant members: Members who have not used the company's website for more than 1 year원
• ② Members who have not logged in to the service website for more than 1 year will be converted into dormant members.
• ③ The “Company” shall notify the fact that members who are scheduled to be inactive until 30 days before the transition to dormancy, the fact that they are separately stored, the date of dormancy, and the personal information items stored separately by e-mail, in writing, by facsimile transmission, by phone, or similar methods to the user. notify to If the information on the relevant notification method is absent or in error, it will be replaced by posting a notice on the website.
• ④ If a dormant member reuses the service, such as logging in to the service website or consulting the customer center, the dormant account will be restored as a general member account.

Article 7 Rights and obligations of users and how to exercise them

Users can exercise the following rights related to personal information protection against the company at any time.

• 1. Request to view personal information
• 2. Request for correction in case of errors, etc.
• 3. Request for deletion
• 4. Request to stop processing


• ① Method through the website
  • Members can view and modify their personal information at any time through the website. You can view and edit personal information as desired by the member in the Account menu. In addition, if you no longer wish to use the company's services, you can unsubscribe via e-mail to suppot@tnkfactory.com.
• ② By e-mail, in writing, or by phone
  • If it is impossible to request access to, correction, deletion, or suspension of processing of personal information through the website, send the 'Form No. 8 of the Enforcement Rule of the Personal Information Protection Act' in writing, by e-mail, or by fax. can be exercised.
• ③ The exercise of rights can be done through the user's legal representative or an agent such as a person who has been delegated, and when the company receives a request to exercise the rights, the company additionally provides identification, resident registration, and family relations certificate to confirm whether the member is the member or a legitimate representative You can request it.

Article 8 Matters concerning the installation and operation of the automatic personal information collection device and its rejection

• ① The company uses cookies in the authentication part where members log in to provide more appropriate and useful services to users.
• ② Cookies are text files that are automatically transferred to the member's computer when accessing the company's website.
• ③ These cookies are not stored on the PC but automatically deleted when the member closes the browser being used after log-out.
• ④ Members can choose whether to use cookies or not.
• ⑤ How to reject cookie settings
  • 1. By selecting the option of your web browser, you can accept all cookies, check each time a cookie is saved, or refuse to save all cookies. However, please note that if you refuse to store cookies, you may be restricted
  • 2. Example of how to set cookies
    • a. Internet Explorer: Tools at the top of the web browser → Internet Options → Privacy → Advanced
    • b. Chrome: Settings menu on the right side of the web browser → Show advanced settings at the bottom of the screen → Content setting button for personal information → Cookies

Article 9 Measures to ensure the safety of personal information

• ① Administrative measures: establishment and implementation of an internal personal information management plan, minimization of personal information processing staff, regular employee training, etc.
• ② Technical measures: Management of access rights of personal information processing system, etc., installation of access control system, encryption of unique identification information and password, installation of security programs, periodic update and inspection of vulnerabilities, and storage of access records.
• ③ Physical measures: Use of access control and locking devices in computer rooms (data centers), data storage rooms, etc.

Article 10 Personal Information Protection Officer

• ① The company has designated a person in charge of personal information protection as follows to protect customers' personal information and to handle complaints related to personal information.
  • Personal information team
  • Name: Kimbackgyu
  • Position: CISO
  • Tel: +82-70-8837-0759
  • Email: mjchoi@tnkfactory.com
• ② Users can inquire about personal information protection related inquiries, complaint handling, damage relief, etc., to the person in charge of personal information protection and the department in charge while using all the services of the company. The company will answer and process users' inquiries without delay

Article 11 Request for access to personal information

• ① Users can request to view personal information in accordance with Article 35 of the Personal Information Protection Act to the following departments. The company will make every effort to promptly process users' requests for access to personal information.
  • Information Security Team
  • +82-70-8837-0759
  • Support@tnkfactory.com

Article 12 Remedies for Infringement of Rights

• ① Users may contact the following organizations for damage relief and consultation for personal information infringement.
• ② The following organizations are separate organizations from the company, and if you are not satisfied with the company's own personal information complaint handling and damage relief results, or need more detailed help, please contact below.
  • 1. Personal Information Infringement Report Center (http://privacy.kisa.or.kr / 118)
  • 2. Personal Information Dispute Mediation Committee (http://www.kopico.go.kr / 1833-6972)
  • 3. Supreme Prosecutor's Office Cyber Investigation Division (http://www.spo.go.kr / 1301)
  • 4. National Police Agency Cyber Security Bureau (http://cyberbureau.police.go.kr / 182)

Article 13 Change of Privacy Policy

• ① This personal information processing policy is effective from May 26, 2021.
• ② You can check the previous privacy policy below.
  
  • June 13, 2016